Sales Tax Powered by AvaTax Integration Terms
Last Updated - June 12th, 2026
These Service-Specific Supplemental Terms govern Customer's use of the AvaTax for FlexPrice / Sales Tax Powered by AvaTax Integration. These Terms are in addition to the Terms and Conditions.
1.1. License Grant. Taxiom grants Customer a term subscription, SaaS, non-exclusive, non-transferable and revocable right to access and use the Integration for connecting Customer's FlexPrice account to their Avalara AvaTax account.
1.2. Use. Customer will have a limited right to Use the Integration solely for internal business purposes. Each FlexPrice environment requires its own license.
1.3. License Type. The type of license granted is a per unique FlexPrice environment license.
1.4. Additional Restrictions. Customer will not disassemble, decompile, or reverse engineer the Application or Confidential Information.
1.5. Authorized Users. "Authorized Users" consist of anyone the Customer gives FlexPrice account access to. Customer is fully liable for the acts and omissions of all Authorized Users.
2.1. Fees. Customer shall pay Service Provider the fees indicated on the Quote. Late or missed payments could result in Customer's access being revoked.
2.2. Taxes. The fees do not include sales tax and sales tax, if applicable, will be shown on the Quote as a separate line item.
2.3. Refunds. All fees are non-refundable. No refunds will be issued for any reason, including but not limited to early termination, unused services, or dissatisfaction with the Service.
3.1. Reservation of Rights. Customer has no ownership interest in the Software or materials provided by Service Provider. Owner (Taxiom, LLC) will own all right, title, and interest in such Software and materials.
"Confidential Information" includes all information marked and disclosed by either party, before or after the Quote Term Start Date, and generally not publicly known.
5.1. No Malicious Code. To the knowledge of Owner, the Application does not contain any malicious code.
5.2. Disclaimer of Warranties. SOFTWARE, HARDWARE, SERVICES are provided "as is" and without warranty of any kind. SERVICE PROVIDER MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED.
Service Provider will have no liability for any claim of infringement based on Software modified by parties other than Service Provider, or Customer's use outside the permitted scope of these Terms.
Customer agrees to defend, indemnify, and hold Service Provider and Owner harmless from any damages arising from Customer's breach of obligations, gross negligence, or use of the Application in violation of these Terms.
Important: Customer also agrees to indemnify and hold Service Provider harmless from any issues with sales tax calculation or filings. It is up to Customer to verify the calculations and filings as accurate. Taxiom built the connection between FlexPrice and Avalara, but cannot make guarantees on the service or performance of either.
IN NO EVENT WILL SERVICE PROVIDER AND OWNER BE LIABLE FOR DAMAGES EXCEEDING THE AMOUNT OF FEES PAID BY CUSTOMER FOR THE SERVICES. IN NO EVENT WILL SERVICE PROVIDER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
The term of these Terms will continue until the termination of the Service, by either Customer or Service Provider. Service Provider may terminate if Customer fails to make payments within 15 days of the due date or fails to perform any material obligation.
Customer agrees to comply with all applicable laws, regulations, and ordinances relating to these Terms. Customer will be liable for any violation of obligations by its Authorized Users.
10.1. FlexPrice Account Requirement. The Integration requires an active FlexPrice account with API access. Customer is responsible for maintaining an active FlexPrice subscription, a valid API key issued to the Integration, and an active webhook endpoint delivering events to the Integration for the duration of the Service. If Customer's FlexPrice account loses API access, or the API key or webhook endpoint is revoked or disabled, the Integration will be unable to perform its primary function and Service Provider has no obligation to provide an alternative.
10.2. Customer Setup Responsibility. Customer is responsible for configuring its FlexPrice account correctly, including (a) populating accurate billing addresses on FlexPrice customers, since the Integration uses the customer address as the tax destination, (b) maintaining the webhook endpoint and signing secret exactly as provisioned by Service Provider, (c) maintaining accurate Avalara tax codes and entity use codes in metadata where product-specific taxability or exemptions are desired, and (d) not attaching competing manually-created FlexPrice tax rates to customers, subscriptions, or invoices that would conflict with the Integration's tax application. Service Provider is not responsible for incorrect tax calculations or rendering issues caused by Customer's configuration choices.
10.3. Avalara as System of Record. Avalara remains the system of record for tax calculation, reporting, and filing. FlexPrice is used solely for invoice creation, customer-facing display, and payment collection. In the event of any discrepancy between values shown in FlexPrice and values recorded in Avalara, the Avalara record controls for tax-reporting purposes.
10.4. Refund Limitation. The Integration records return transactions in Avalara from FlexPrice credit notes issued against invoices whose Avalara transactions have been committed. Refunds or adjustments processed outside FlexPrice credit notes, including refunds issued directly through a payment processor, are not visible to the Integration. Customer is responsible for creating any required refund, return, or adjustment transaction directly in Avalara for such cases. Service Provider is not liable for tax-reporting consequences of refunds that Customer fails to record in Avalara.
10.5. No Tax or Legal Advice. Service Provider provides integration and operational services only. Service Provider does not provide tax or legal advice. Customer is solely responsible for its tax positions, the selection of Avalara tax codes assigned to its products and services, nexus determinations, exemption certificate management, and filing accuracy. Tax advisory work is available separately under a Taxiom services agreement and is not included in the Integration.
10.6. Third-Party Platform Dependency. The Integration depends on FlexPrice, Avalara, and Customer's payment-provider APIs. Service Provider is not responsible for, and disclaims liability arising from, outages, API changes, deprecated endpoints, missing or delayed webhook events, rate limits, plan-level feature changes, or any other third-party platform limitation outside Service Provider's reasonable control.
10.7. Tax Rate and Association Object Behavior. The Integration creates FlexPrice tax rate and tax association objects to apply destination-specific sales tax to FlexPrice invoices. These objects carry names or codes beginning with "AVATAX" and may accumulate in Customer's FlexPrice settings over time. Service Provider may periodically prune unused historical objects created by the Integration. Customer should not manually edit or delete tax rate or tax association objects created by the Integration, as that may disrupt the Integration's tax application and idempotency tracking.
10.8. Invoice Correction Behavior. FlexPrice finalizes invoices at generation. Where a finalized subscription invoice carries tax that does not match Avalara's calculation on the final line items, the Integration corrects it through FlexPrice's supported regeneration path: the original invoice is voided in FlexPrice and a replacement invoice is generated for the same billing period with corrected tax. The replacement invoice receives a new FlexPrice invoice number. One-off invoices created through the FlexPrice API cannot be regenerated by FlexPrice; for such invoices the Avalara record reflects Avalara's calculation and any discrepancy is reported to Customer for resolution.
11.1. Governing Law. These Terms are governed by the laws of the state of Texas, and both parties agree to submit to the exclusive jurisdiction of the courts in Dallas, TX.