Sales Tax Powered by AvaTax Integration Terms
Last Updated - June 3rd, 2026
These Service-Specific Supplemental Terms govern Customer's use of the AvaTax for Jobber / Sales Tax Powered by AvaTax Integration. These Terms are in addition to the Terms and Conditions.
1.1. License Grant. Taxiom grants Customer a term subscription, SaaS, non-exclusive, non-transferable and revocable right to access and use the Integration for connecting Customer's Jobber account to their Avalara AvaTax account.
1.2. Use. Customer will have a limited right to Use the Integration solely for internal business purposes. Each Jobber account requires its own license.
1.3. License Type. The type of license granted is a per unique Jobber account license.
1.4. Additional Restrictions. Customer will not disassemble, decompile, or reverse engineer the Application or Confidential Information.
1.5. Authorized Users. "Authorized Users" consist of anyone the Customer gives Jobber account access to. Customer is fully liable for the acts and omissions of all Authorized Users.
2.1. Fees. Customer shall pay Service Provider the fees indicated on the Quote. Late or missed payments could result in Customer's access being revoked.
2.2. Taxes. The fees do not include sales tax and sales tax, if applicable, will be shown on the Quote as a separate line item.
2.3. Refunds. All fees are non-refundable. No refunds will be issued for any reason, including but not limited to early termination, unused services, or dissatisfaction with the Service.
3.1. Reservation of Rights. Customer has no ownership interest in the Software or materials provided by Service Provider. Owner (Taxiom, LLC) will own all right, title, and interest in such Software and materials.
"Confidential Information" includes all information marked and disclosed by either party, before or after the Quote Term Start Date, and generally not publicly known.
5.1. No Malicious Code. To the knowledge of Owner, the Application does not contain any malicious code.
5.2. Disclaimer of Warranties. SOFTWARE, HARDWARE, SERVICES are provided "as is" and without warranty of any kind. SERVICE PROVIDER MAKES NO OTHER WARRANTIES, EXPRESS OR IMPLIED.
Service Provider will have no liability for any claim of infringement based on Software modified by parties other than Service Provider, or Customer's use outside the permitted scope of these Terms.
Customer agrees to defend, indemnify, and hold Service Provider and Owner harmless from any damages arising from Customer's breach of obligations, gross negligence, or use of the Application in violation of these Terms.
Important: Customer also agrees to indemnify and hold Service Provider harmless from any issues with sales tax calculation or filings. It is up to Customer to verify the calculations and filings as accurate. Taxiom built the connection between Jobber and Avalara, but cannot make guarantees on the service or performance of either.
IN NO EVENT WILL SERVICE PROVIDER AND OWNER BE LIABLE FOR DAMAGES EXCEEDING THE AMOUNT OF FEES PAID BY CUSTOMER FOR THE SERVICES. IN NO EVENT WILL SERVICE PROVIDER BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES.
The term of these Terms will continue until the termination of the Service, by either Customer or Service Provider. Service Provider may terminate if Customer fails to make payments within 15 days of the due date or fails to perform any material obligation.
Customer agrees to comply with all applicable laws, regulations, and ordinances relating to these Terms. Customer will be liable for any violation of obligations by its Authorized Users.
10.1. Jobber Account Requirement. The Integration requires an active Jobber account with API access enabled. Customer is responsible for maintaining an active Jobber subscription at the plan level required for API access for the duration of the Service. If Customer's Jobber account loses API access, the Integration will be unable to perform its primary function and Service Provider has no obligation to provide an alternative.
10.2. Customer Setup Responsibility. Customer is responsible for configuring its Jobber account correctly, including (a) populating accurate property addresses on Jobber jobs, since the Integration uses the property address as the tax destination, (b) flagging Jobber line items as taxable or non-taxable based on their actual taxability, (c) maintaining accurate Avalara product or service tax codes where mapping is desired, and (d) not setting conflicting flat tax rates in Jobber that would compete with the Integration's writes. Service Provider is not responsible for incorrect tax calculations or rendering issues caused by Customer's configuration choices.
10.3. Avalara as System of Record. Avalara remains the system of record for tax calculation, reporting, and filing. Jobber is used solely for invoice creation, customer-facing display, and payment collection. In the event of any discrepancy between values shown in Jobber and values recorded in Avalara, the Avalara record controls for tax-reporting purposes.
10.4. Refund Limitation. The Integration writes calculated sales tax onto Jobber invoices and commits transactions to Avalara when invoices are paid. Customer is responsible for creating any required refund, return, or adjustment transaction directly in Avalara when issuing a refund through Jobber or any other channel. Service Provider is not liable for tax-reporting consequences of refunds that Customer fails to record in Avalara.
10.5. No Tax or Legal Advice. Service Provider provides integration and operational services only. Service Provider does not provide tax or legal advice. Customer is solely responsible for its tax positions, the selection of Avalara tax codes assigned to its products and services, nexus determinations, exemption certificate management, and filing accuracy. Tax advisory work is available separately under a Taxiom services agreement and is not included in the Integration.
10.6. Third-Party Platform Dependency. The Integration depends on Jobber, Avalara, and Customer's payment-provider APIs. Service Provider is not responsible for, and disclaims liability arising from, outages, API changes, deprecated endpoints, missing or delayed webhook events, rate limits, plan-level feature changes, or any other third-party platform limitation outside Service Provider's reasonable control.
10.7. Tax Rate Object Behavior. The Integration creates Jobber Tax Rate objects to apply destination-specific sales tax to Jobber invoices. Over time, these may accumulate in Customer's Jobber Tax Rates settings list. Service Provider may periodically prune unused historical Tax Rate objects created by the Integration. Customer should not manually edit or delete Tax Rate objects whose names indicate they were created by the Integration, as that may disrupt the Integration's idempotency tracking.
10.8. Invoice Status Behavior. Tax recalculation by the Integration occurs while a Jobber invoice is in Draft or Awaiting Payment status. Once a Jobber invoice transitions to Paid or Voided, the Integration's behavior follows the supported Jobber and Avalara event paths (commit on payment, void on cancellation) and does not freely re-calculate the tax line item. Customer should review and finalize tax on an invoice before marking it paid.
11.1. Governing Law. These Terms are governed by the laws of the state of Texas, and both parties agree to submit to the exclusive jurisdiction of the courts in Dallas, TX.